HR Operations and ADP Workforce Now Specialist - Plainview, NY

Who We Are

RedLion Mobility is a growing telecommunications retail organization and authorized Optimum partner. As we continue expanding our retail footprint and building the teams and infrastructure needed to support that growth, we are creating a workplace where people can contribute, grow, and make a visible impact. Our culture is collaborative, fast-moving, and hands-on. We value accountability, open communication, practical problem-solving, and team members who take pride in helping the business and one another succeed.

Non Negotiable Requirements

• Hands-on ADP Workforce Now experience is mandatory.
• Advanced Excel proficiency, including VLOOKUPs and PivotTables, is mandatory.
• Candidates will complete practical ADP Workforce Now and Excel assessments during the selection process.

 Position Summary

We are seeking an experienced, highly organized HR Operations and ADP Workforce Now Specialist to support day-to-day human resources, payroll administration, and HRIS operations for our fast-paced, multi-location retail organization. This is a hands-on HR operations role that requires current, practical ADP Workforce Now expertise—not payroll experience alone.

The position plays a key role in employee onboarding, payroll support, HRIS maintenance, leave administration, employee records, benefits support, recruiting coordination, and general HR operations. The ideal candidate is detail-oriented, responsive, and comfortable managing competing priorities while supporting managers and employees across multiple locations. Experience with Workable ATS is strongly preferred.

Ideal Candidate

You enjoy being hands-on and understand the pace and urgency of supporting a multi-location retail workforce. You can move confidently between ADP Workforce Now, Excel-based reporting and reconciliation, onboarding, leave administration, employee questions, and recruiting support. You take ownership, follow through, protect confidential information, and understand that accuracy and responsiveness are essential in both HR and payroll operations.

ADP Workforce Now and Payroll Operations

·        Support accurate and timely payroll processing for employees across multiple retail locations using ADP Workforce Now.

·        Review timecards, punches, PTO, overtime, commissions, deductions, and other payroll-related information for accuracy.

·        Identify, research, and resolve payroll discrepancies before processing deadlines.

·        Process new hires, terminations, compensation changes, transfers, promotions, and status changes in ADP Workforce Now.

·        Maintain accurate employee records, organizational data, and HRIS information.

·        Respond to employee and manager questions regarding payroll, deductions, timekeeping, PTO, and pay statements.

·        Assist with payroll audits, Excel-based reporting, reconciliations, and year-end processes.

·        Maintain strict confidentiality of payroll and employee information at all times.

Human Resources Operations

·        Coordinate new-hire onboarding and ensure all employment documentation is completed accurately and on time.

·        Process employee separations and other employment status changes.

·        Maintain complete, accurate, and well-organized electronic personnel files.

·        Assist with benefits enrollment, eligibility changes, and employee benefit questions.

·        Administer leave processes, including sending and tracking FMLA and disability paperwork.

·        Support workers' compensation, unemployment claims, employment verifications, and other employee matters.

·        Assist with HR compliance, recordkeeping, reporting, employee relations documentation, investigations, corrective actions, and other HR initiatives.

Recruiting and Workable ATS

·        Post and maintain open positions in Workable ATS and other recruiting platforms.

·        Track candidates through the recruiting and hiring process.

·        Coordinate background checks, offer letters, onboarding requirements, and new-hire start dates.

Required Qualifications

·        Minimum four years of professional HR, payroll, HRIS, or HR operations experience.

·        Demonstrated hands-on proficiency in ADP Workforce Now; this requirement is mandatory.

·        Advanced Microsoft Excel skills, including the ability to create and use VLOOKUPs and PivotTables; this requirement is mandatory.

·        Working knowledge of payroll practices, employee onboarding, leave administration, HR recordkeeping, and general employment compliance.

·        Strong problem-solving skills and the ability to independently research and resolve payroll and employee-data discrepancies.

·        Excellent organization, attention to detail, written communication, and verbal communication skills.

·        Ability to manage multiple deadlines in a fast-paced environment and handle sensitive information with discretion.

·        Willingness to complete practical ADP Workforce Now and Excel assessments during the selection process.

Qualifications

• Experience processing or supporting payroll in a multi-location environment.
• Experience with Workable ATS.
• Experience in retail, telecommunications, hospitality, or another high-volume, multi-unit environment.
• 2-4 years of HR Coordinator and HRIS systems experience

Education

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Equivalent relevant HR, HRIS, and payroll experience will also be considered.

Equal Employment Opportunity

RedLion Mobility is an Equal Opportunity Employer and provides employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. #NeverStopGrowing

RedLion Mobility doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

 Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At RedLion Mobility we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At RedLion Mobility we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. 

Compensation: $70-80K/ per year

Perks & Benefits

• Competitive base salary + uncapped commission potential.
• Medical, Dental, and Vision Insurance; 401(k).
• Paid training and onboarding.
• Paid vacation, sick time, and personal days.
• Internal promotions & advancement opportunities.
• Employee-exclusive growth & rewards programs, including:
• Milestone Program – Recognition and rewards at every stage of your leadership journey.
• Winners Circle – Annual all-expenses-paid trip for top performers.

#ZR