Service Technician I

Service Technician I | Marion, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting and optimizing businesses globally. With a strong focus on client experience and a commitment to making the world a safer place, this organization employs thousands across numerous countries. They empower their teams with cutting-edge technology and extensive knowledge to deliver unparalleled service.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
• Perform routine configuration changes, including user permissions and application setup.
• Document all system modifications accurately using a digital change control system.
• Conduct end-to-end testing for upgrades and major modifications before deployment.

What You'll Need

• High School diploma or equivalent.
• A valid C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
• Proven experience installing and troubleshooting low-voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, and time management skills.

What's On Offer

• Comprehensive paid company training and educational assistance.
• Medical, Dental, Vision, and Life Insurance, plus a 401K with a 60% match.
• Generous paid time off and exceptional growth opportunities within the organization.
• A company vehicle, laptop, and cell phone provided for professional use.

Apply via Haystack today!