APS6 Senior ICT Service Operations Officers

Softtest pays ptySydney, New South Wales🇦🇺AustraliaPosted 17 Sept 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to leverage your extensive ICT support experience within a reputable organization, fostering significant career growth and skill development. You'll thrive in this collaborative environment if you possess strong analytical, problem-solving, and communication skills, and are adept at working both independently and as part of a team to drive impactful IT solutions in a scientific setting. Apply now to contribute your expertise and advance your career!

Quick Overview

Seniority

Mid Senior

Employment type

Full Time

Work mode

Hybrid

Location

Sydney, New South Wales, Australia

Job Description

Job Description:

Australian Citizens residing in Australia only respond. must have baseline.

Essential criteria

1.Demonstrated experience (minimum of 3 years) supporting the delivery of IT enhancement projects. Such experience may relate to instrument control software, data mapping and storage, workflow management or information management systems.

2.Demonstrated self-motivation and organisational skills, combined with well-developed analytical and problem-solving skills, working autonomously under very broad direction.

3.The ability to work collaboratively in a team and demonstrated experience of negotiation and influence to establish and maintain productive working relationships with management as well as operational staff and vendors.

4.Excellent communication skills, particularly for engaging with a diverse range of laboratory staff, report and technical writing.

5.Experience in supporting ICT operations in scientific laboratories, either as an analyst or support role.

6.Must have an active Baseline AGSVA security clearance (at time of potential interview).

Desirable criteria

1.Tertiary qualifications in either chemistry/biology/physics/engineering/ICT areas are desirable.

2.Knowledge in Software Development, Cyber Security and Data Analysis is desirable.

3.Knowledge in Scientific Laboratory Standards and accreditations (i.e. TGA, NATA) is desirable.

Required Skills:

Operations Analysis Biology Physics Chemistry Storage Software Development Communication Skills Writing Negotiation Security Vendors Data Analysis Software Engineering Communication Management