Quick overview
SeniorityMid Senior
Work modeOn Site
LocationSouth Lake Tahoe, United States
Job description
This position is responsible for dealing casino games as assigned in order to provide a courteous and entertaining experience for Caesars Entertainment guests and generate revenue for the department
- Deals one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintains department standards of games productivity.
- Provides gaming instructions to guests when requested or as assigned in order to encourage gaming activity.
- Deals a procedurally correct game, while all the time protecting company assets.
- Assists guests by answering general questions and handling special requests in order to provide them with courteous service.
- Actively supports and sells current marketing promotions and is a strong advocate of the Caesars Rewards program.
- Sponsors new dealers as needed in order to provide new hires with adequate on the job training.
- Provides game protection by keeping visual contact of all guests and game layout and reporting any suspicious activity to the immediate supervisor. Maintains a continuous inspection of deck(s) and dice, roulette balls, all gaming equipment, ensuring the integrity of their assigned game.
- Initiates courteous and friendly conversations with guests.
- Assists supervisors with Total Rewards check-in and accurate tracking, and marker issuance and buy-backs.
- Assists guests in playing and ensures adherence to established rules, policies and procedures.
- Demonstrates a pleasant and enthusiastic demeanor at all times.
- High school graduate or equivalent preferred.
- Successfully completes a Caesars Entertainment Inc. blackjack school. Applies for and receives approval to attend other Caesars Entertainment table games schools or has prior dealing experience. Must be able to successfully pass a Caesars Entertainment dealing audition.
- Must pass pre-employment Math test with score of 80% or better - 20 problem minimum
- Literate and fluent in English
- Mathematical skills, including ability to add, subtract, multiply and divide
- Excellent guest service and interpersonal skills
- Good communication skills
- Flexibility to accommodate changing business demands; i.e., schedule changes and overtime.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
- Adheres to all regulatory, company and department policies and procedures
ADDITIONAL REQUIREMENTS
- Visual and auditory range must include immediate environment.
- Ability to stand for long periods of time
- Must have the manual dexterity deal cards
- Mobility to move about the property
- Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.
- Positions that have contact with the public require the ability to work in a noisy
environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
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