Infrastructure Lab Engineer

Job#: 3057269
Job Description:
Infrastructure Lab Engineer
Location: Charlotte, NC (Hybrid)
Role Overview
This position supports innovation efforts from the technology side by adding capacity to evaluate new technologies and innovation opportunities. Operating within an isolated virtual environment, the role focuses on technology evaluation, experimentation, and proof-of-concept development rather than traditional production application support. The ideal candidate is a forward-thinking, curious, and self-driven technology generalist who enjoys learning and evaluating emerging technologies across various platforms.
Key Responsibilities

• Partner with project teams and project managers to translate evaluation needs into lab requirements and service capabilities.
• Provide guidance on lab offerings, supported platforms, technical constraints, and effective use of the lab environment.
• Troubleshooting technical issues impacting project teams, including operating systems, endpoint platforms, cloud services, connectivity, proxy services, identity, compatibility, and platform integrations.
• Administer and support Windows, macOS, Linux, iOS, Android, VMware, Hyper-V, Kubernetes, Microsoft Azure, and Google Cloud Platform environments.
• Automate infrastructure provisioning, configuration, and operational tasks using PowerShell, Bash, Terraform, or similar tools.
• Create and maintain knowledge articles, technical procedures, operational documentation, and service standards.
• Partner with senior infrastructure engineers on larger-scale platform enhancements, new offerings, lifecycle work, and service improvements.
• Consult on moderately complex initiatives and deliverables within Infrastructure Engineering and contribute to planning related to deliverables.

Required Qualifications
Education: Associate degree or higher in information technology, computer science, or a related technical discipline, or equivalent demonstrated through work experience, training, or education.
Experience: 5-7 years of experience in infrastructure engineering, cloud engineering, systems administration, lab engineering, or a related technical discipline.
Technical Skills: Hands-on experience supporting Windows, macOS, Linux, iOS, and Android platforms, alongside virtualization, compute, storage, networking, identity, and security technologies. Experience with VMware, Hyper-V, Kubernetes, container-based technologies, Microsoft Azure, and Google Cloud Platform is required.
Preferred Qualifications

• Strong customer-facing skills with experience serving as a technical advisor to engineering, architecture, and project teams.
• Experience supporting innovation labs, proof-of-concept programs, sandbox environments, or pre-production testing platforms.
• Experience supporting AI/ML platforms, enterprise SaaS solutions, hybrid environments, or multi-cloud environments.
• Experience evaluating, integrating, and operationally supporting new technologies with vendors, architects, and infrastructure teams.
• Industry certifications related to cloud, infrastructure, virtualization, endpoint management, or security.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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