Service Manager - Fire

UK Service Manager - Fire – Global Marine and Navy
Location: Aberdeen, United Kingdom

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

About the Role
Johnson Controls is seeking a dynamic and results-oriented UK Service Manager to lead our Global Marine and Navy Business Unit operations in Aberdeen. This high-impact leadership role carries full P&L responsibility and is central to driving operational excellence, strategic alignment, and team performance across our service delivery functions.

What We Can Offer

• Competitive salary
• Bonus incentive / private medical / life assurance / 7% matched pension contributions/ 25 days paid holiday + BH and sick pay.
• Opportunities for career advancement and global exposure
• Access to innovative technology and professional development resources
• A collaborative and innovative work environment
• Commitment to sustainability and responsible practices

Key Responsibilities

• Lead and manage service operations with full P&L accountability
• Oversee HR activities including recruitment, onboarding, and performance management
• Manage Workday processes such as absence and time-off approvals
• Approve employee expenses and ensure compliance with company policies
• Conduct annual performance reviews and set individual and team goals
• Drive forecasting and budget planning
• Monitor KPIs to ensure service excellence
• Champion employee development and succession planning
• Implement strategic initiatives and lead change management efforts
• Participate in management calls and monthly one-to-one meetings
• Oversee facility operations and ensure EHS compliance
• Conduct rate reviews and manage Delegation of Authority (DOA) processes
• Represent the company in client meetings and business reviews
• Collaborate on sales strategy and support commercial growth
• Foster a culture of continuous improvement and operational excellence

Ideal Candidate Profile

• Self-motivated with a collaborative and inclusive leadership style
• Strong customer focus and solution-oriented mindset
• Excellent communication, interpersonal, and organizational skills
• Solid understanding of accounting, finance, and business operations
• Proven experience in managing service teams and driving performance
• Extensive experience within the fire protection/fire suppression industry
• Experience working within the Oil/Gas and Marine industries

Ready to take the next step in your career? Apply now and become part of a market-leading team that values innovation, collaboration, and growth.

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