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Remote AI Support Engineer for DevTools Async

ChecklyLittle Topar, New South Wales🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeRemote
LocationLittle Topar, New South Wales, Australia
LinearSAMLSSOPlaywright

Job description

Checkly is hiring a Support Engineer to help our customers in a remote-first environment. You'll debug Playwright issues, strengthen AI-assisted support, and turn tickets into product improvements while shaping our documentation and processes.

You'll work with modern tools like Plain, Linear, and Mintlify, handle SSO/SAML setups, and communicate clearly with developers and AI-driven assistants, in a role that balances technical problem solving with exceptional customer service.

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