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24/7 IT Command Centre Leader - Incident & Uptime Expert

Asdaleeds, england🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeOn Site
Locationleeds, england, United Kingdom

Job description

Asda is seeking multiple Service Operations Managers to lead the IT Command Centre on site in Leeds, covering 24/7 operations. You will oversee incident management, monitoring, and supplier performance, ensuring rapid restoration and stable services during peak periods and overnight shifts.

You will drive continual improvement, chair stand-ups, and maintain real-time situational awareness across critical systems, partnering with suppliers and internal teams.

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