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Fulfillment Compliance Facilitator

Millennium Print GroupRaleigh🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationRaleigh, United States
Microsoft ExcelMicrosoft OfficeAuditingComplianceContinuous ImprovementProcess ImprovementRoot Cause Analysis

Job description

Join the Leader in Trading Card Manufacturing

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.

Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.

Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.

Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

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Fulfillment Compliance Facilitator

Join Millennium Print Group as a Fulfillment Compliance Facilitator!

We're looking for a detail-oriented Fulfillment Compliance Facilitator to help support compliance, training, quality systems, and continuous improvement initiatives across our Fulfillment organization. If you're passionate about process excellence, auditing, training, and operational compliance, this is your opportunity to make a meaningful impact at the world's largest trading card printer.

Location: Raleigh, NC
Schedule: Onsite
Pay & Benefits: Competitive compensation + bonus eligibility + comprehensive benefits package

What You'll Do

  • Conduct scheduled audits and assessments to verify compliance with company standards and ISO requirements.
  • Coordinate and facilitate training programs for Fulfillment employees.
  • Review operational processes and documentation to ensure compliance with MPG's Quality Management System.
  • Support corrective and preventive action initiatives through documentation review and effectiveness verification.
  • Assist with root cause analysis and process improvement activities.
  • Maintain and distribute department procedures, policies, and training materials.
  • Analyze data and prepare reports that support compliance initiatives.
  • Communicate quality and compliance information throughout the organization.
  • Support operational teams in maintaining process consistency and standardization.
  • Promote a safe, organized, and compliant work environment.

What You'll Bring

Education

  • High School Diploma or equivalent required.

Experience

  • 2+ years of experience in compliance, quality assurance, auditing, fulfillment operations, training coordination, or related fields.
  • Experience with ISO standards or quality management systems preferred.

Skills & Qualifications

  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to analyze data and identify trends or compliance issues.
  • Strong problem-solving and critical-thinking skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience creating, editing, and maintaining standardized documentation.

How You Will Be Successful

Dedicated to Quality and Safety

  • Ensure compliance processes support operational quality and employee safety.

Own the Outcome

  • Take responsibility for maintaining accurate records, audits, and compliance activities.

One Team

  • Partner with Fulfillment, Quality, and Operations teams to drive process excellence.

Challenging the Expected

  • Identify opportunities to improve compliance processes and training effectiveness.

Passion for Cards

  • Support the operational excellence required to deliver premium products enjoyed by collectors and fans worldwide.

Why Join MPG?

Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We offer competitive pay, comprehensive benefits, career development opportunities, and the chance to contribute to a culture focused on quality, compliance, and continuous improvement.

Apply today and help strengthen operational excellence at MPG.

#MillAll

What to Expect

MPG offers a leading-edge compensation package which includes the following:

  • A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
  • 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
  • 401(k) Plan with up to a 6% (dollar for dollar) Employer match
  • Health Savings/Flexible Spending Account options
  • Paid time off, including 10 company-paid holidays, plus 1 floating holiday
  • Employee Assistance Program
  • Comprehensive relocation package available for qualified candidates
  • And, much more!

Millennium Print Group is an Equal Opportunity Employer

The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

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