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Patient Service Representative - Coastal Eye Care

Tenet Healthcare CorporationEllsworth🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationEllsworth, United States
ComplianceHIPAAScheduling

Job description

Coastal Eye Care

$500 Sign On Bonus
A non-exempt medical office position responsible for front office processes in the physician practice

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct, adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
  • Greeting patients entering the practice.
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
  • Assists in checking out patients and assists them with referral processing and scheduling process
  • Collects co-pays and posts charges.
  • Charge entry and patient balance processing.
  • Distributes information to patients regarding office policies, procedures, information about the practice,
  • Explain and enroll patients in the patient portal.
  • Additional responsibilities as needed.

Education: High school diploma/GED required

Certification: Prefer healthcare management/administration certification.

Experience: Highly prefer 1 to 2 years of experience working in a medical office/healthcare setting

Sign on bonus is for new hires only!
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