Customer Service & Sales Representative - Full-Time or Part-Time

Description

At Midwestern Wheels, Inc., we take pride in operating with the highest standards of integrity and service. As a leading operator of Avis & Budget Car Rental locations across Wisconsin, our mission is to deliver a Best-in-Class customer experience every day. We believe our people are our greatest asset and are committed to fostering a workplace where you feel valued, respected, and empowered to grow. This isn’t your typical 9–5 job—every day is different!

If you enjoy working with people, thrive in a fast-paced environment, and are motivated by sales success, this is an exciting opportunity to grow your career while delivering a Best-in-Class experience to our customers!

What You’ll Do

Delivering outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations
Showcase your passion for sales by identifying renters’ needs and recommending relevant upgrades and additional services
Assist with daily operations while representing the brand with professionalism and integrity
Work collaboratively with your team to keep operations running smoothly and create the best possible guest experience
Take on additional responsibilities as needed—every day brings new opportunities to learn, grow, and make an impact
What We’re Looking For:
Professional, outgoing, and friendly personality
Assertive, self-motivated, and results-oriented mindset
Previous experience in customer service, retail, or related fields
Previous sales experience is a plus, but not required
Strong communication and interpersonal skills
Goal-driven attitude with the ability to meet or exceed sales targets
Team player willing to jump in wherever needed
Willingness to work a variety of shifts including evenings and weekends
Valid Wisconsin driver’s license
Compensation & Benefits:
Total earning potential:

$50,000–$60,000 per year
(Hourly base pay plus uncapped incentive bonuses for sales upgrades and additional services)
Pay differential for nights and weekends
Paid Time Off (PTO) that begins accruing from day one for eligible full- and part-time employees
Holiday and Birthday Pay
Comprehensive benefits package for full-time employees, including:

Medical, dental, vision, life, and disability insurance

401(k) retirement plan with a generous company match
Employee discounts, including car rentals and Avis/Budget vehicle purchases
Access to an Employee Assistance Program (EAP)
Free parking
Paid training
About us:
Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers!
At Midwestern Wheels, our culture sets us apart!

Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work. Requirements
Previous sales experience is beneficial but not required. Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management.

Basic computer proficiency, including the ability to use email and reservation software. Strong problem-solving and conflict resolution skills. Minimum age of 18 and a valid driver's license with a good driving record.