Why This Role Stands Out
As a Founding Forward Deployed Engineer at Clera, you'll have a unique opportunity to shape the early success of an AI-powered platform for consumer goods operations, directly impacting customer workflows and product development. This remote, high-impact role is perfect for a technically adept individual with a passion for problem-solving and customer success, offering a competitive compensation of USD 200,000. Apply now to be at the forefront of innovation and drive significant growth in a dynamic startup environment.
Quick Overview
Job Description
About the Role
Join an early-stage team building AI-powered software for consumer goods operations. As a Founding Forward Deployed Engineer, you will work directly with customer operations teams to implement the platform, connect it to existing systems, and turn complex workflows into practical product capabilities. Your work will help customers move from initial onboarding to reliable day-to-day use.
What You'll Do
Own customer onboarding from discovery and integration through configuration, testing, and go-live.
Work with operators to map purchase-order-to-cash workflows, understand their requirements, and configure solutions to fit their operations.
Build and troubleshoot integrations with EDI, ERP, inventory, accounting, and freight systems.
Translate operational requirements into clear data models, configurations, and product capabilities.
Share customer insights with the engineering team and help shape product improvements.
What We're Looking For
At least 3 years of experience in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.
Hands-on experience building and troubleshooting integrations across EDI, ERP, inventory, accounting, and freight systems.
Comfort working with APIs, data models, SQL, and integration debugging, with the ability to read and write code when needed.
Experience owning onboarding through discovery, integration, configuration, testing, and go-live, and translating operational workflows into technical solutions.
CPG, supply chain, logistics, or ERP experience is valuable, along with strong systems thinking, curiosity, and comfort working through ambiguity.
Compensation & Benefits
Salary range: $0 to $200,000 annually. Visa sponsorship is not available.
Location
On-site in New York, United States.