Case Management Analyst

Clearance Requirement: Public Trust (U.S. Citizenship required)

Job Description / Overview

We are seeking a detail‑oriented Case Management Analyst to support case‑driven and legal operational workflows while maintaining and improving a SharePoint‑based case management environment. This role blends litigation support, document and ESI management, workflow coordination, and high‑volume data entry and data quality management. The ideal candidate is equally comfortable supporting attorneys with document‑intensive case activities as they are performing precise, time‑sensitive updates to case trackers and repositories.

This position is ideal for someone who enjoys working closely with mission stakeholders, improving processes, and maintaining high accuracy in a fast‑paced, case‑driven operational and legal environment.

Key Responsibilities

· Use SharePoint to organize, document, update, and track cases throughout the investigative life cycle.

· Provide case management support to attorney case teams, including:

· Data entry and updates to SharePoint-based case trackers to ensure accuracy and timeliness.

· Data analytics and document analysis

· Document management

· Knowledge management

· Help modernize the case management system by updating and refreshing tools and processes used to manage investigative workflows.

· Identify, design, and implement improved processes that transform and enhance investigative workflows.

· Enable and empower case teams to sustain improved operations after process changes are introduced.

· Review, analyze, classify, and organize legal documents and electronically stored information (ESI).

· Manage document lifecycles including intake, screening, indexing, processing, and archiving.

· Conduct routine audits and quality checks of case data and document repositories.

· Prepare recurring and ad hoc reports on case status, document volumes, and support activities.

· Identify workflow inefficiencies and recommend practical process improvements.

Required Qualifications

· U.S. citizenship

· Active Public Trust

· Bachelor's degree in a related field or equivalent demonstrated experience and knowledge

· 3-5 years’ experience as a data analyst or equivalent knowledge

· Excellent organizational skills

· Excellent written and verbal communication skills

· High attention to detail and commitment to accuracy.

· Demonstrated experience reviewing, organizing, and classifying large volumes of documents or ESI.

· Proficiency in Microsoft Office Suite

Preferred Qualifications

· Active Secret or Top-Secret clearance.

· Experience supporting attorneys, litigation, investigations, or working in a legal environment.

· Experience supporting case management or document-intensive operational environments.

· Experience providing case management and/or litigation support functions.

· Hands-on experience with SharePoint lists, libraries, and document management.

· Experience with records management or document control programs.

· Familiarity with Power BI or basic reporting tools.

· Familiarity with PowerApps.

Additional Information

· Travel: Minimal or none

· Work Location: Federal client site. Full time on-site 5 days a week.

· Opportunity to shape and modernize a mission-critical case management platform.

· Direct interaction with stakeholders and end users, ensuring your work has visible impact.