Technology

ServiceNow Platform Owner

Maintec Technologies IncIL🇺🇸United StatesPosted Sep 18, 2026

Why This Role Stands Out

This on-site role offers significant opportunity to shape and advance a critical technology platform, perfect for a mid-senior professional eager to drive impactful improvements in IT Service Management and operations. You'll thrive by leveraging your expertise in ServiceNow administration, ITSM, ITOM, and ITAM to enhance efficiency, security, and overall service delivery for a reputable company. Apply now to own a vital piece of Maintec Technologies' technological landscape and grow your career.

Quick Overview

Seniority

Mid Senior

Work mode

On Site

Location

IL, United States

Posted

1 week ago

Job Description

ServiceNow Platform Owner

Libertyville, IL (Onsite)

Contract to Hire

ServiceNow Platform Ownership Own the day-to-day administration, availability, security, governance, and continual improvement of the ServiceNow platform.

ITSM Leadership Administer and continuously improve Incident, Problem, Change, Request, Service Catalog, Knowledge, SLA, Major Incident, and reporting capabilities.

ITOM & CMDB Management Own CMDB governance, data quality, CI lifecycle, Discovery, Service Mapping, Event Management, and operational visibility to improve service health and reduce MTTR.

ITAM & License Management Manage hardware/software asset lifecycles, software models, entitlements, reclamation, compliance, audits, and optimization.

Configuration & Automation Configure workflows, forms, notifications, roles, access controls, automation, data structures, and platform capabilities to deliver scalable solutions.

Integrations & Data Integrity Design and maintain APIs, MID Server, Import Sets, Integration Hub/Spokes, and integrations with identity, monitoring, procurement, financial, and endpoint systems.

Platform Lifecycle & Release Management Manage environments, upgrades, releases, testing, SDLC controls, and platform changes while ensuring security, compliance, and operational requirements are met.

Governance & Roadmap Support the ServiceNow strategy and roadmap, manage demand and technical debt, prioritize enhancements, and establish standards aligned with ITIL and enterprise architecture.

Reporting & Operational Excellence Develop dashboards, KPIs, and operational reports; monitor platform health and performance; and identify opportunities for automation, cost reduction, and risk mitigation.

Stakeholder Partnership & Enablement Collaborate with business and IT stakeholders, translate requirements into sustainable solutions, and drive adoption through documentation, training, communication, and continual process improvement.