Receptionist

£14 per hour Initial 3-Month Contract with the Potential for Extension or a Permanent Opportunity

We are currently seeking a professional, customer-focused Receptionist to join a busy and fast-paced private healthcare clinic. This is an excellent opportunity for someone who thrives in a demanding environment and is passionate about delivering exceptional customer service.

As the first point of contact for patients and visitors, you will play a key role in creating a welcoming experience while ensuring the smooth day-to-day running of the reception area.

Key Responsibilities

• Greeting patients and visitors in a professional and friendly manner
• Managing incoming calls, emails, and enquiries
• Scheduling, amending, and confirming appointments
• Maintaining accurate patient records and documentation
• Processing payments and handling general administrative tasks
• Supporting clinicians and the wider team with administrative duties
• Ensuring the reception area is organised and presentable at all times
• Delivering a high standard of customer service in a busy clinic environment

About You

The ideal candidate will:

• Have previous receptionist, front-of-house, or customer service experience
• Demonstrate exceptional customer service and communication skills
• Be confident working in a busy and demanding clinical environment
• Remain professional, calm, and organised under pressure
• Have strong administrative and organisational skills
• Be comfortable managing multiple tasks and priorities
• Possess good IT skills and experience using booking or scheduling systems

Working Hours

This role operates on a shift basis within the clinic's opening hours:

• Monday to Wednesday: 7:30am to 8:00pm
• Thursday and Friday: 7:30am to 6:00pm
• Saturday: 8:30am to 5:00pm

Candidates will be expected to work up to two Saturdays per month. When a Saturday is worked, a day off will be provided during the week, typically on a Thursday.

What's on Offer?

• £14 per hour
• Immediate start available
• Initial 3-month contract
• Opportunity for contract extension and potential permanent employment
• Supportive and professional working environment
• Experience within a prestigious and fast-paced healthcare setting

If you are an experienced receptionist with a passion for delivering exceptional customer service and are looking for your next challenge, we'd love to hear from you.

Apply now to be considered for this opportunity.