Quick overview
Job description
POSITION: MONOGRAMMER
REPORTS TO: GENERAL MANAGER
TYPE: NON-EXEMPT
BRAND: POTTERY BARN KIDS
PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Monogrammer will select items for personalization and match guest orders.
Monogrammer must have high attention to detail and ensure that needle and threading matches guest specifications.
Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest.
Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.
SKILLS/KNOWLEDGE:
1-2 years retail sales experience (specialty retail preferred, but not required)
1-2 years customer service experience
Proven ability to prioritize and handle multiple tasks simultaneously
PHYSICAL REQUIREMENTS:
Ability to operate embroidery machine and adhere to safety practices and policies
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly-scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one regularly-scheduled shift during the week (Monday-Thursday). Associates must be available for annual inventory and entire holiday season (November and December).
EDUCATION: High school diploma (or equivalent) preferred
WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.
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