Quality Assurance Engineer

Must Have:
Bug Analysis
Bug Management
Bug Reporting
Defect Triage
Reproduction
Risk Management
Test Planning
Nice to Have:
Advanced Sentry
AI Tooling
Creator Workflows
Validation
Responsibilities
Execute and own quality activities, including test planning, test execution, coordination, defect management, and risk assessment, to ensure high-quality, efficient, and effective outcomes for your team and closely related teams. Specifically, you will:
Diagnose crashes and defects through technical analysis of stack traces, logs, and runtime signals to identify failure points and impacted systems.
Perform root cause analysis by synthesizing crash data, reproduction context, and system behavior to explain why failures occur.
Investigate complex or recurring issues through forensic analysis of execution paths, regressions, and system boundaries.
Interpret observability data to understand system behavior and identify gaps in logging or instrumentation that block diagnosis.
Attribute issues to the correct codebase, service, or tooling surface using evidence, and clearly communicate findings and recommended next steps.
Identify opportunities to improve development processes and product quality, and provide clear, actionable recommendations.
Solve complex quality challenges by evolving best practices and introducing new approaches to risk identification and mitigation.
Operate independently with minimal day-to-day direction, taking ownership of planning, execution, and follow-through of QA work.
Continuously improve QA processes, tools, and practices to increase efficiency, effectiveness, and impact over time.
Required Qualifications
Experience designing and executing test plans.
Experience managing components of a defect database.
Experience tasking remote testers and providing feedback on effectiveness.
Experience working embedded with developers and content creators.
Experience creating custom reports on test coverage and defect data.
3+ years Software Quality Assurance Experience, with success leading testing efforts on a team.
Desired Qualifications
Development experience with Creator Workflows, Jira, Advanced Sentry, and AI Tooling
Preferred Licenses/certifications:
ISTQB Foundation Level
ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
ISTQB Expert Level
ISTQB Advanced Test Manager
ICAgile Test Expert (ICE-AT)
About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.
Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.