Data Management Associate

Base Salary: $40,000 - $50,000

Who we are:

Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.

This position is hybrid if local to our office in Ithaca, NY.

Ithaca, NY - 950 Dany Rd, Ste 100C, Ithaca, NY 14850

Why join our team?

We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.

Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.

Essential Functions & Purpose

Job Summary:

Responsible for customizing client databases, either as part of a new implementation or to support a new module or project.

Key Responsibilities and Duties:

• Accept project assignments from the Database Services Manager, regardless of reporting manager
• Review raw data submitted by clients and determine how to apply Database Services best practices and coding standards
• Enter the data into Illumia’s proprietary software applications using a mix of file-based imports and manual data entry into various database environments (cloud-hosted, or on-premise on the client’s server)
• Take ownership of project, including meeting the committed delivery date and addressing issues
• Take responsibility for keeping Database Services Manager and project team aware of project status and issues
• Work with Implementation Representatives and clients to ensure expectations for scope and timing are established and met
• Participate in project debriefing
• Maintain data content for internal Illumia use, including demo and training environments
• Assist with keeping department documentation and how-to guides up to date
• Strict adherence to privacy and regulatory policies from our clients, including HIPAA laws

Requirements & Qualifications

Required Qualifications:

• Associate’s degree with 2 years of work experience
• Beginner skills in Microsoft Office, Word, Excel, and Outlook
• Ability to type 60-70 words per minute
• Strong ability to multi-task and shift focus and priorities as needed
• Ability to deliver commitments on time with necessary communication to appropriate parties
• Self-directed with the ability to follow process, meet deadlines, and maintain quality standards
• High level of thoroughness and accuracy
• Passion for Illumia's customers, demonstrated through professionalism and a strong customer service attitude

Preferred Qualifications:

• Experience in food production, nutrition, and/or POS system use
• Experience with basic AI tools, such as Claude or ChatGPT

This job description is not intended to be an all-inclusive list of duties and standards of the position. Duties may be added, removed, or modified at any time as assigned by the supervisor in accordance with business needs and applicable law.

Physical Requirements

Working conditions consist of a normal office environment.  Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching.  Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. 

Travel requirements: Occasional, typically 1-2 times per year.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless such accommodations impose an undue hardship on the organization.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Your personal information will be handled in accordance with Illumia's Candidate Privacy Notice

Illumia is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.