Haystack
← Back to Jobs
Employee
Other
BVBOAB Ventures logo

Field Service Representative with Security Clearance

BOAB VenturesFort Meade, MD🇺🇸United StatesPosted Oct 17, 2026

Why This Role Stands Out

This hybrid Field Service Representative role offers a unique opportunity to leverage your Palantir expertise in a mission-critical environment, fostering direct impact and continuous learning alongside a dedicated team. You'll thrive here if you possess strong communication skills, a proactive approach to problem-solving, and a desire to build impactful relationships within the U.S. Government sector. Apply now to join a reputable company and contribute to vital national security initiatives.

Quick Overview

Seniority
Mid Senior
Employment type
Employee
Work mode
Hybrid
Location
Fort Meade, MD, United States
Posted
4 days ago
Microsoft Excel

Job Description

Job Description We are seeking a highly skilled Field Service Representative (FSR) to support a mission-critical U.S. Government customer leveraging advanced Palantir technologies. The ideal candidate brings hands-on experience with Palantir platforms, strong communication skills, and the ability to work directly with military and intelligence users in a fast-paced operational environment.

This role requires a self-starter who can train users, support operational workflows, assist with dashboard creation, troubleshoot issues, and serve as a critical link between end users and Palantir engineering teams.

Responsibilities • Build strong, proactive relationships with users at the customer site and identify use-case gaps. • Support users by creating initial dashboards and helping formulate operational and analytical questions. • Stay current on all platform updates, features, and capability releases. • Staff the Help Desk, resolve issues, and coordinate with Palantir engineering teams to address technical problems. • Provide detailed and timely feedback to engineering teams on product performance, user issues, and feature needs. • Consistently communicate system or operational issues to the Palantir team and customer leadership. • Support mission execution by enabling users to fuse intelligence sources and leverage platform tools effectively.

Required Skills • U.S. Citizenship (required by U.S. Government contract). • TS/SCI eligibility (active TS/SCI preferred). • Prior experience working with Palantir platforms (Foundry, Gotham, Gaia, etc.). • Strong communication skills with the ability to explain complex concepts clearly. • Ability to work independently and in a team environment supporting high-tempo operations. • Ability to travel up to 25% domestically or internationally, as required.

Desired Skills • Recent, hands-on experience with Palantir platforms. • Military, Special Operations, or Law Enforcement background. • Experience briefing senior military or government stakeholders. • Background fusing intelligence capabilities in support of operations. • Technical foundation with working knowledge of: • HTML, Ruby, Python and/or Java • Microsoft Excel • Hardware, networks, and basic server administration

Similar jobs

Apply