Sales & Catering Manager

Job Summary: Responsible for the sales catering and corporate events as well as assist the Director of Catering in the operations of the catering department. Act as liaison between the client and banquet operations.
Some college or business school training. High school graduate.

• 3-4 years previous experience in restaurant and/or related banquet experience
• Knowledge of Sales negotiation/closing process
• Ability to clearly communicate with proper grammar in English with guests/visitors and hotel personnel to their understanding.
• Knowledge of Windows, Word/Excel and Delphi.
• Previous training in guest relations.

Strong Sales & interpersonal skills

• A minimum of two years hospitality experience
• Professional phone etiquette, writing skills and knowledge of Microsoft Office
• Thorough knowledge of the restaurants overall layout, rate structure and capacities
• Tenaciously owns sales/promotional opportunities
• Adept on Delphi systems and Catering Database
• Needs to possess nimbleness by changing with the needs of the Hotel

Actively understands and implements the sales process.

• Maintains appropriate balance of account maintenance and prospecting for new business
• Establishes and maintains effective and profitable relationships with customers
• Responsible for achieving catering budgeted revenue
• Assists Director of Catering developing specific goals/strategies in assigned territory to positively impact revenues
• Thorough knowledge of property, space, capacities, concept/food style (menus)
• Familiar with hotels' competitive set and shared accounts
• Keeps up on industry trends and seeks creative ways to infiltrate markets/accounts
• Acts as conduit between the catering/restaurant and hotel teams
• Provides appropriate/necessary information to ensure proper operations of the department
• Maintains accurate and thorough notes/traces for accounts within the PMS and Catering Database
• Review and update menus/packages/upgrades, as requested to satisfy customer needs/maximize revenue
• Create appropriate sales collateral and tools for department
• Assist in reviewing and updating menus/packages, as requested to satisfy customer needs/maximizing revenue
• Assist in creating appropriate sales collateral tools for the department to maximize revenue
• Organize and represent restaurant at off-premise/charity events
• Provide weekly/monthly sales activity reports
• Assist with additional reports and/or special projects as assigned by the Director of Catering

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.