Technology Solutions Engineer

Technology Solutions Engineer

New York, NY | Hybrid (4 Days Onsite)

We're partnering with a leading multi-strategy investment firm seeking a Technology Solutions Engineer to join a highly visible team supporting front-office users and business-critical technology platforms.

This role sits at the intersection of production engineering, platform engineering, and user enablement. You'll work directly with technical and non-technical stakeholders to troubleshoot issues, improve operational workflows, automate repetitive tasks, and help drive adoption of modern platform technologies.

This is an excellent opportunity for someone who enjoys solving complex technical problems, supporting production environments, and building automation that improves the experience of internal users.

Responsibilities

• Serve as a primary technical contact for internal users, providing hands-on support and troubleshooting across production environments.
• Diagnose and resolve issues across Linux, cloud, application, and platform environments.
• Support and enable the use of technologies including Kubernetes, cloud infrastructure, CI/CD tooling, and workflow automation platforms.
• Build automation solutions using Python and scripting languages to eliminate repetitive operational tasks.
• Partner closely with engineering, infrastructure, and business teams to improve reliability, scalability, and operational efficiency.
• Participate in incident response, root cause analysis, and continuous improvement initiatives.
• Monitor production systems and proactively identify opportunities to improve stability and user experience.
• Document solutions, develop best practices, and contribute to knowledge-sharing initiatives across the organization.

Requirements

• Strong Linux administration and troubleshooting experience.
• Experience developing automation using Python or other scripting languages.
• Hands-on experience supporting production systems and business-critical applications.
• Experience with Kubernetes and modern cloud technologies.
• Familiarity with CI/CD pipelines, infrastructure automation, and observability tooling.
• Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve technical issues.
• Excellent communication skills and the ability to work directly with a broad range of stakeholders.
• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical discipline.

Preferred Qualifications

• Experience supporting trading, investment, financial services, or other business-critical production environments.
• Experience supporting front-office users, developers, researchers, or other demanding technical stakeholders.
• Background in Site Reliability Engineering (SRE), Production Engineering, Platform Engineering, DevOps, or Infrastructure Engineering.
• Experience with AWS, Azure, or GCP.
• Experience with tools such as Terraform, Jenkins, Splunk, Grafana, Prometheus, Kafka, or similar technologies.
• Experience participating in incident response, on-call rotations, and post-incident remediation efforts.

Additional Details

• Compensation is between $150,000 and $175,000
• Sponsorship is unavailable at this time