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Help Desk Manager (Lead)

CompQsoft,Inc .Colorado Springs, CO🇺🇸United States

Why this role stands out

Lead a dedicated team in providing critical IT support, leveraging your expertise to enhance user experience and contribute to CompQsoft's mission. This role offers a fantastic opportunity for growth within a reputable company, perfect for those with strong leadership skills and a passion for problem-solving. Apply today to make a significant impact!

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationColorado Springs, CO, United States
ERPHelp Desk

Job description

CompQsoft is seeking a Help Desk Manager (Lead) to join our team of qualified, diverse individuals at Colorado Springs, CO.

Job Description:
Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.

Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP)
Security Clearance: Secret


About Us:
CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Leesburg, VA. CompQsoft offers a range of comprehensive Cyber Security, Infrastructure, Cloud solutions, ERP implementation, Business Intelligence, Application development, Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services, ISO 9001:2015, ISO 27001:2013 & ISO 20000-1:2011 Certified. CompQsoft is a fast-growing company with a strategy and methodology that is strongly focused on the success of our clients, predominantly the Federal government.

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