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Technical Help Desk I

BeedataNaperville, IL🇺🇸United StatesPosted 5 Jul 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Technical Help Desk I
Location: Naperville, IL (Hybrid)
Duration: Through 01/01/2027
 
Minimum Qualifications:
  • High school diploma or equivalent
  • 1-2 years of technical experience
  • Basic knowledge of PLCs and electrical components
  • 2-5 years of customer service or contact center experience or relatable field
  • Strong communication skills
  • Strong organizational skills and attention to detail
  • Must be 18 years of age or older
  • Must be authorized to work in the U.S.
 
Preferred Qualifications:
  • A bachelor’s degree or comparable technical experience is preferred.
  • Ability to analyze and decipher data in a spreadsheet in a logical manner
  • Experience working with Microsoft Office Suite and SAP
  • Have a clear understanding of industrial electrical and mechanical systems
  • Ability to manage multiple projects
  • Strong consultative skills
  • Proven ability to lead conversations with confidence and clarity
  • Ability to work well in high-pressure situations with a positive resolution

Skills

Help Desk
Microsoft Office
SAP

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