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Switchboard Operator

AscensionWichita🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationWichita, United States

Job description

  • Location: Wichita, KS
  • Facility: Via Christi Hospital, St. Francis
  • Department: Telecommunications
  • Schedule: Rotating | Full-Time, 40 hours weekly, 10:45pm-7:15am

Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University.

  • Answer and efficiently route high-volume incoming internal and external calls in accordance with organizational standards.
  • Maintain up-to-date desk directories, on-call schedules, emergency reference guides, and key contact lists.
  • Utilize paging systems and beepers to promptly connect personnel and activate medical code response teams.
  • Broadcast critical emergency codes, facility alerts, safety drills, and disaster management announcements following precise protocols.
  • Serve as a vital communication hub, delivering professional customer service to patients, visitors, and staff.

Education:

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
    • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.