Switchboard Operator

• Location: Wichita, KS
• Facility: Via Christi Hospital, St. Francis
• Department: Telecommunications
• Schedule: Rotating | Full-Time, 40 hours weekly, 10:45pm-7:15am

Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University.

• Answer and efficiently route high-volume incoming internal and external calls in accordance with organizational standards.
• Maintain up-to-date desk directories, on-call schedules, emergency reference guides, and key contact lists.
• Utilize paging systems and beepers to promptly connect personnel and activate medical code response teams.
• Broadcast critical emergency codes, facility alerts, safety drills, and disaster management announcements following precise protocols.
• Serve as a vital communication hub, delivering professional customer service to patients, visitors, and staff.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.