Security Exposure Operations Manager
Quick overview
Job description
I. Job Summary
WM is expanding its security exposure management capability through a dedicated Security Exposure Operations function responsible for turning security findings into consistent, measurable outcomes. The Security Exposure Operations Manager will lead a team of employees, contractors, and AI-enabled capabilities responsible for driving security findings from investigation and prioritization through ownership, disposition, and verified resolution. The role owns the function’s operating model and performance, partners across Cybersecurity, Information Technology, and the business to drive accountability and manage risk, and advances automation and AI to improve the efficiency and scale of security exposure operations.
II. Essential Duties and Responsibilities
- Build, lead, and develop a high-performing Security Exposure Operations team
- Establish and mature operating standards for investigation, prioritization, assignment, disposition, escalation, and verified resolution
- Apply risk, criticality, threat context, and business impact to prioritize findings and drive appropriate action
- Manage operational performance, capacity, response targets, and backlog health
- Establish ownership and escalation processes for overdue, disputed, unowned, or significant findings
- Ensure the quality and consistency of investigations, dispositions, remediation evidence, and closure decisions
- Provide leadership visibility into performance, risk trends, capacity, and emerging concerns
III. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relevant work experience.
- 5 years of relevant work experience (in addition to education requirement).
B. Preferred Qualifications
C. Knowledge, Skills and Abilities
- Strong understanding of cyber risk and exposure management principles
- Ability to translate technical security findings into risk-based priorities and actionable work
- Strong operational management skills, including capacity, backlog, performance, and process management
- Ability to design and mature scalable processes across complex technology environments
- Experience applying automation, AI, and workflow orchestration to security or technology operations
- Strong leadership, communication, and stakeholder management skills with the ability to develop teams, influence outcomes, and drive accountability
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Pay: The expected base pay range for this position across the U.S. is $108,600 - $158,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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