Sales Operations Specialist - Calhoun, GA

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. The Sales Operations Specialist is an established performer that works to facilitate and support the Sales functions in a variety of areas to ensure compliance with company policies and procedures.

This role will be responsible for supporting Sales with key information, tools, training, etc., to ensure the Sales team operates efficiently and sales processes are executed smoothly.

Single point of contact responsible for intake of sales inquiries and providing operationally sound and customer-focused solutions from inception to resolution
.
~ Work to be a subject matter expert in the designated sales area regarding various sales operations processes and initiatives.
~ Assist in the preparation of sales reports and analytics by compiling data on sales performance, customer trends, and other relevant metrics.
~ Conduct basic market research to gather information on competitors, industry trends, and customer preferences to provide insights to the
S ales teams.
~ Identify opportunities for process improvement within the sales support function and recommend implementation e nhancements to streamline sales support processes.
~ May assist with the creation of sales proposals and presentations by collaborating with the sales teams.
~ May assist with onboarding and offboarding process of sales team members.
~ Bachelor’s degree in a related field or equivalent education and/or experience.
~Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
~ Able to multitask, prioritize, and manage time effectively.
~ High level of integrity and discretion in handling sensitive and confidential data.
~ Proficient using Microsoft Office Suite products.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements.

Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States. Mohawk Industries, Inc. is an

Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.