Patient Account Representative

Provides a variety of clerical functions for the department supporting the primary assigned division and providing cross support of other divisions as required. Responsible for providing all practice support duties according to established policies and procedures. Executes daily tasks in a prompt and accurate manner. Performs all pre-visit and post-visit follow-up tasks. Ensures excellent customer service, efficient patient flow, effective communication with patients, physician and other hospital departments. The primary goals are patient, customer and Provider sastisfaction and accurate billing, and timely resolution of registration and billing exceptions.

Work requires a High School diploma or equivalent and one to two years of previous work related experience. Proficiency in MS Office required: Word, Excel, Access, Outlook and PowerPoint. Bilingual preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication. Valid driver’s license with no pending violations and an acceptable safe driving record, as well as compliance with Qualifications to Drive a System Vehicle as well as all policies as outlined in the SJHS Fleet Management & Safety Program.