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Senior Manager, Change Management with Prosci/ADKAR

Reveille TechnologiesMiami, FL🇺🇸United States

Why this role stands out

This pivotal role at Reveille Technologies offers you the unique opportunity to lead large-scale digital transformations and pioneer AI-enabled software delivery within a forward-thinking engineering culture. You will thrive here if you are a strategic change leader who enjoys shaping organizational maturity through collaborative, hybrid-work environments. Apply today to advance your career by guiding high-impact teams through the evolution of modern product development.

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationMiami, FL, United States
SAFeScrumConfluenceServiceNowAzureJiraAgileCI/CDAzure DevOps

Job description

Role Overview:
The organization is bringing its Ecommerce and Digital Mobile App departments together under one unified Product Development Life Cycle (PDLC). This position will lead the people/adoption side of the transformation and drive hands-on adoption of new operating models, delivery practices, tooling and roles. The role will also serve as the change lead for AI-enabled software delivery.

Key Responsibilities:

  • Lead organizational change for unified PDLC across Ecommerce and Mobile App engineering.
  • Design and mature a unified technology delivery operating model.
  • Conduct current-state, stakeholder-impact and readiness assessments.
  • Develop change plans using Prosci/ADKAR, Kotter or equivalent.
  • Build communication, training, sponsor and change-champion strategies.
  • Develop a maturity scorecard measuring adoption and delivery health.
  • Lead adoption of AI-assisted coding, AI-powered QA/testing and AI-assisted requirements/design tools.
  • Partner with Engineering, Security and AI Governance teams on responsible AI adoption.
  • Develop role-specific AI training, playbooks and champion networks.
  • Manage organizational impacts including role redesign, skill gaps and employee concerns.
  • Present change strategy and progress to senior executives.

Required Qualifications:

  • 8+ years of progressive Organizational Change Management experience.
  • 3+ years in technology, digital or software engineering transformations.
  • Hands-on change management experience.
  • Experience with Prosci/ADKAR, Kotter, LaMarsh or similar methodology.
  • PDLC/SDLC transformation experience.
  • Strong Agile/Scrum/SAFe, CI/CD, DevOps and release-management knowledge.
  • Direct AI enablement/adoption experience.
  • Ability to influence senior technology/business leaders without formal authority.
  • Excellent executive-level communication skills.
  • Bachelor's degree or equivalent practical experience.

Preferred:

  • Prosci/CCMP/ACMP certification
  • CSM or SAFe certification
  • Master's degree
  • Change Management Center of Excellence experience
  • AI governance/responsible AI experience
  • Jira/Jira Align, Azure DevOps, Confluence or ServiceNow experience

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