Teamleitung (m/w/d) Service Monteure

Teamleitung (m/w/d) Service Monteure | Munich, Germany | On-site We are the leading experts in vehicle glass repair and replacement in Germany, boasting over 2,800 employees across 410 service centers and 170 mobile units. Our reputation is built on safety, reliability, and the highest quality standards. We make a difference through exceptional dedication. The Role • Responsible for the exchange and repair of vehicle glass, including the calibration of driver assistance systems. • Assume the role of "Operations Manager (HWK)" overseeing technical-expert matters on-site, ensuring compliance with company standards, and managing daily operational planning. • Provide customer service and consultation from order placement to vehicle handover. • Manage invoicing, customer funds, and the scheduling and creation of incoming orders. • Conduct quality assurance measures, manage inventory, and ensure audit-relevant standards and corrective actions are maintained. What You'll Need • Completed vocational training in a trade, ideally with several years of professional experience as an automotive master technician, mechatronics technician, mechanic, or bodywork specialist. • Willingness to complete the expert examination or already hold the "Operations Manager (HWK)" qualification. • A valid Class B driver's license, good German language skills, and PC proficiency for administrative tasks. • Strong customer and service orientation, coupled with excellent communication skills. • Ability to work effectively in a team, independently, and foster trusting collaboration. What's On Offer • Competitive starting salary with a vocational qualification in automotive trades. • Additional bonuses for operational management and other responsibilities. • Generous annual leave and allowance for special occasions. • Opportunities for professional development and career advancement. Apply via Haystack today!