Hybrid IT Service Consultant - 1st/2nd Line Support

The GPT Group in Australia is seeking an IT Services Consultant to deliver exceptional customer service to staff. You will provide 1st and 2nd line desktop support for end-user devices and corporate office equipment across Sydney and Melbourne, serving as the first contact by phone or email and handling advanced problem management.

Join a dynamic distributed team, support GPT software and infrastructure, work with outsourced providers, assist in project tasks, and help maintain documentation