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Senior L3 Product Tech Support Engineer

State StreetMelbourne, Victoria🇦🇺AustraliaPosted 15 Sept 2026

Why This Role Stands Out

This role offers significant career growth by empowering you to tackle complex technical challenges and directly influence critical trading systems within a reputable financial institution. You'll thrive here if you're a proactive problem-solver with a passion for deep-dive diagnostics and cross-functional collaboration, and the hybrid flexibility allows you to balance your impactful work. Apply now to elevate your technical expertise and make a tangible difference.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

State Street is seeking a Level 3 Product Technical Support Engineer, Officer, to own root-cause analysis for the most complex CRIMS issues and to bridge gaps to Product Engineering and QA. You will diagnose unknown defects, design workarounds, and lead advanced troubleshooting across logs, databases, and configurations.

The role emphasizes cross-functional leadership during Sev1 incidents and collaboration with engineering to deliver robust fixes for critical trading systems.

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