User Support Systems Administrator (Smart Square)

Inova System Office is looking for a User Support Systems Administrator to join the team.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave

The System Administrator provides ongoing software support and is the main contact for end-user system questions. Handles emails and phone calls, working with staffing and vendor technical support as needed. Manages monthly software releases, conducts testing, performs research, and creates custom reports. Provides end-user training and stay updated on new functionalities. Additionally, manages the implementation of new units and departments and often takes on extra roles within the organization.
User Support systems Administrator Job Responsibilities:

Minimum Qualifications:
Experience: 4 years of experience; Subject Matter Expert in scheduling workflows, preferably in health care. Float Pool or Staffing Office resource, system administration of previous scheduling technologies. Efficient with workflow process design, and database/report writing.

Education: Bachelor's degree; or Associate degree and 2 years relevant professional experience in addition to the minimum Experience requirement; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum Experience requirement