UX Designer (Brand & Marketing)

Job Title: UX Designer

Work Location: NYC; or Jersey City

Hybrid: Mon/Fri Remote; Tues-Thurs Onsite

Work Type: 40-hour work week

Contract: 12 months, potential conversion

About the UX Designer Role:

• As a UX Designer focused on brand implementation and marketing, you''ll help shape the visual and digital experience of Client.com across key customer journeys and touchpoints.
• In this role, you''ll design and deliver engaging digital experiences that reflect our brand, support business goals, and create a consistent experience across the website. Working within our design system and experience model, you''ll create scalable solutions that balance storytelling, usability, and performance.
• You''ll partner closely with Design, Product, Engineering, Marketing, and Content teams to deliver high-quality experiences while identifying opportunities to improve patterns, strengthen consistency, and evolve our design system over time.

What You''ll Do

Design experiences across Client.com

• Design cohesive digital experiences across key user journeys and touchpoints.
• Create visual and interaction designs that align with brand standards and the established design systems.
• Translate brand principles into clear, intuitive user experiences.
• Elevate the quality and craft of digital experiences through thoughtful design and attention to detail.
• Develop and apply reusable design patterns that improve consistency and reduce one-off solutions.

Support brand and marketing initiatives

• Design compelling campaign and branded experiences that engage users and support business objectives.
• Ensure campaign experiences connect seamlessly to the broader website experience.
• Balance storytelling, usability, and conversion goals while maintaining a consistent brand experience.

Apply and evolve the design system

• Use established components, templates, and patterns to create consistent experiences.
• Identify opportunities to improve visual and interaction patterns and contribute ideas for future enhancements.
• Help evolve the design system by recommending scalable solutions that strengthen brand consistency.
• Ensure consistent application of typography, color, spacing, accessibility, and interaction standards.

Deliver production-ready design

• Create implementation-ready designs that align with design system standards.
• Define interaction behaviors, responsive states, and edge cases to support development.
• Partner with Product, Engineering, and Content teams to ensure accurate implementation and high-quality execution.

Collaborate and execute

• Translate strategic direction into thoughtful design solutions.
• Manage multiple projects while maintaining a high standard of quality and consistency.
• Identify opportunities to improve the user experience and proactively address inconsistencies.
• Clearly communicate design decisions, rationale, and tradeoffs to stakeholders and design leadership.
• Work within established design standards while recognizing when new patterns or guidance are needed.

What You''ll Bring

• You''re a thoughtful designer who understands that great experiences combine visual design, content, and user needs to achieve meaningful business outcomes.

Required Qualifications

• Portfolio required. Please include a portfolio or case studies (and any required passwords) with your application.
• Bachelor''s degree in Design, Interaction Design, Communication Design, or a related field.
• 3–5+ years of experience designing digital products or experiences with strong visual and interaction design skills.
• Strong understanding of user-centered design, interaction design, visual design, and UX best practices.
• Experience designing brand-driven, campaign, or storytelling experiences across digital channels.
• Experience working within component-based design systems and applying reusable patterns across experiences.
• Understanding of how content structure and storytelling support user goals and business objectives.
• Strong collaboration skills with cross-functional partners, including Design, Product, Engineering, Marketing, and Content.
• Ability to create connected experiences across campaigns, entry points, and downstream user journeys.
• Experience working with Adobe Experience Manager (AEM) or other component-based content management systems.
• Experience working with design software packages (Adobe CC, Figma, etc.) 

Preferred Qualifications

• Ability to work independently while navigating ambiguity and evolving priorities.
• Familiarity with analytics and experimentation tools such as Adobe Analytics or Google Analytics.
• Experience designing for financial services or other regulated industries.
• Experience designing complex, multi-step user journeys that support research, evaluation, and decision-making.

Communication & Collaboration

• Communicates clearly and effectively with cross-functional teams and stakeholders.
• Brings structure, organization, and thoughtful problem-solving to complex challenges.
• Demonstrates strong attention to detail and a commitment to high-quality execution.
• Collaborates effectively while maintaining ownership and accountability for design outcomes.