Human Resources Director

Company Description: CareFlite is a 501(c)(3) nonprofit ambulance service sponsored by Baylor Scott & White Health, JPS Health Network, Methodist Health System, Parkland, and Texas Health Resources.  CareFlite provides medical transport by helicopter, airplane, and ground ambulance, and non-medical transport via wheelchair van.

The Human Resources Director provides strategic leadership and oversight for all Human Resources functions, ensuring alignment with organizational objectives and regulatory requirements. This role serves as a trusted advisor to executive leadership while leading, developing, and empowering the HR team to deliver exceptional service in employee relations, compliance, compensation, benefits, leave administration, talent acquisition, performance management, and organizational development.

The Director is responsible for building a high-performing HR department through effective delegation, accountability, coaching, and professional development while fostering a culture of engagement, compliance, and continuous improvement.

Reports To: Chief Financial Officer

Leads: A team of 3-4 HR personnel

Location: In-office – Irving, TX

 

 Essential Duties and Responsibilities

• Partner with executive leadership to develop and implement human capital strategies that support organizational goals and workforce needs.
• Lead, mentor, and develop HR staff, establishing clear expectations, accountability, and opportunities for professional growth.
• Oversee all HR functions, including employee relations, talent acquisition, compensation, benefits, leave administration, performance management, employee engagement, and compliance.
• Provide guidance and support to leaders on performance management, investigations, corrective action, employee relations matters, and organizational change.
• Ensure compliance with all applicable federal, state, and local employment laws and regulations, including FMLA, ADA, FLSA, EEOC, and related employment requirements.
• Direct policy development, implementation, and administration to ensure consistency, compliance, and operational effectiveness.
• Oversee compensation and benefits programs to maintain market competitiveness, internal equity, and employee satisfaction.
• Lead organizational workforce planning, succession planning, and talent development initiatives.
• Utilize HR metrics, workforce analytics, and industry trends to drive decision-making and continuous improvement.
• Manage departmental budgets, resources, systems, and vendor relationships.
• Serve as a strategic business partner to leadership, providing recommendations and solutions that support organizational success.
• Collaborate with leadership to design, develop, and execute an effective two-way Employee Communications Plan that regularly connects with various audiences within the Company
• Perform other related duties as assigned.

Leadership Responsibilities

• Lead and develop a team of HR professionals through coaching, mentoring, performance management, and succession planning.
• Foster a collaborative, service-oriented, and accountable HR culture.
• Effectively delegate operational responsibilities while maintaining oversight and accountability for department performance.
• Promote innovation, process improvement, and operational excellence within the HR function.

 

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field required
• Ten or more years of progressive Human Resources leadership experience, including direct supervision and development of HR staff.
• Demonstrated experience leading multiple HR disciplines, including employee relations, compliance, compensation, benefits, leave administration, talent acquisition, organization development and performance management.
• Strong knowledge of employment laws, regulations, and HR best practices.
• SHRM-SCP, SPHR, PHR, SPHR or equivalent senior-level HR certification preferred.

Knowledge, Skills, and Abilities

• Proven leadership ability with a strong track record of developing high-performing teams.
• Ability to influence, collaborate with, and advise executive leadership.
• Exceptional employee relations, conflict resolution, and investigation skills.
• Strong understanding of compensation, benefits, leave administration, and employment law compliance.
• Excellent communication, organizational, analytical, and decision-making skills.
• Demonstrated ability to delegate effectively, manage competing priorities, and drive results.
• Proficiency with HRIS platforms such as ADP, reporting tools, and Microsoft Office applications.

All your information will be kept confidential according to EEO guidelines. The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all the work requirements that may be inherent in the position.