Remote Support Engineer

VRS-UKHermiston, Currie🇬🇧United KingdomPosted 22 Sept 2026

Why This Role Stands Out

This remote Support Engineer role offers a fantastic opportunity to advance your career in scientific instrumentation support, providing crucial technical assistance to a global leader in scientific solutions. You'll thrive here if you possess a strong scientific background and experience troubleshooting complex instruments, with ample room for skills development and professional growth within a supportive team. Apply today to join a respected company and make a real impact on scientific advancements.

Quick Overview

Seniority

Mid Senior

Employment type

Full Time

Work mode

Remote

Location

Hermiston, Currie, United Kingdom

Posted

21 hours ago

Job Description

Our client is a global provider of scientific solutions, helping laboratories around the world enable advancements in many areas such as pharmaceutical, food, environmental and healthcare. We are looking for a Remote Service Engineer to join their team providing first line technical support to customers across the UK &amp; Europe. Key responsibilities will include:

Provide first point of contact for HPLC, GC-MS instrument repairs, resolving issues via telephone and video call
For any escalated issues you will work closely with the Field Service team helping to organise site visits and bringing them up to speed on the instrument issues
Travel on-site with the Field Service teams for installations and training
Identify areas for process / product improvement To be considered for this position you will have/be:
BSc, MSc in a relevant Scientific field
Experience troubleshooting &amp; maintaining complex scientific instrumentation
Knowledge of HPLC, GC, MS instruments and associated software
A minimum of 2 years’ experience in a scientific or field service environment
Comfortable with occasional travel (~20%)
Excellent communication skills and ability to work well with customers in challenging situations This is a great opportunity to step into the world of Field Service and join a team that will provide you with extensive support, training and opportunities to grow your career. Apply now to learn more about this opportunity! Follow VRS Recruitment on LinkedIn to view all our latest vacancies! Please note that by submitting your application to VRS Ltd your details will be registered with us so that we can contact you about suitable job opportunities now and in future. You may unsubscribe at any time by emailing us directly via our website. Keywords: Chromatography, Mass Spectrometry, HPLC, LC, GC, MS, GC-MS, LC-MS, single quad, triple quad, Waters, Thermo, Agilent, service engineer, FSE, remote support instrument technician, technical support, repair, maintenance, Scotland, Edinburgh, Livingston, VRS9529PC