Observability Operations Engineer

Observability Operations Engineer

Experience: 7+ Years
Employment Type: Full Time

Job Description

We are seeking an experienced Observability Operations Engineer to administer, optimize, and support enterprise-scale observability platforms. The ideal candidate will have strong hands-on experience with Dynatrace, Splunk, OpenSearch/Elasticsearch, along with expertise in monitoring, logging, tracing, alerting, dashboards, automation, and production troubleshooting.

Must Have Technical/Functional Skills

• Strong Observability Administration experience with Dynatrace, Splunk, and OpenSearch/Elasticsearch.
• Hands-on experience with monitoring, logging, tracing, alerting, dashboards, and platform performance tuning.
• Strong knowledge of Linux, Kubernetes, containers, and cloud environments.
• Experience with Grafana, Prometheus, OpenTelemetry, and related observability technologies.
• Automation experience using Python, Shell scripting, and REST APIs.
• Experience supporting enterprise-scale production environments, troubleshooting incidents, and performing Root Cause Analysis (RCA).
• Knowledge of observability best practices, platform security, capacity planning, upgrades, patching, and operational governance.

Roles & Responsibilities

• Administer, configure, and optimize enterprise Dynatrace, Splunk, and OpenSearch/Elasticsearch platforms.
• Maintain platform availability, scalability, performance, security, and reliability.
• Build and manage monitoring, logging, tracing, dashboards, alerts, and operational metrics.
• Monitor platform health and proactively identify performance and capacity issues.
• Troubleshoot complex production issues using observability tools and perform detailed Root Cause Analysis (RCA).
• Support Linux, Kubernetes, containerized, and cloud-based environments.
• Develop automation for repetitive operational activities using Python, Shell scripting, and REST APIs.
• Drive self-healing, automation, and AI-assisted operations initiatives.
• Manage platform upgrades, patching, capacity planning, backups, and operational governance.
• Collaborate closely with SRE, DevOps, Platform, Infrastructure, and Application teams.
• Establish and maintain operational standards, documentation, and best practices for observability platforms.
• Participate in incident management, problem management, and continuous improvement initiatives.

Generic Managerial / Soft Skills

• Strong verbal and written communication skills.
• Ability to communicate clearly and assertively with technical and business stakeholders.
• Strong team player with the ability to collaborate across multiple engineering teams.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a production support environment and handle high-priority incidents.
• Strong ownership, accountability, and attention to detail.

Primary Skills

Dynatrace | Splunk | OpenSearch/Elasticsearch | Grafana | Prometheus | OpenTelemetry | Kubernetes | Linux | Python | Shell Scripting | REST APIs | Cloud | Observability | Production Support | RCA