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Senior Specialist

EXLNoida🇮🇳India

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationNoida, India
Stakeholder ManagementComplianceData PrivacyGDPR

Job description

Manage end-to-end Data Subject Rights Request (DSAR) operations across global privacy regulations, ensuring timely, accurate, and compliant fulfillment of individual rights requests while driving process efficiency, quality, and stakeholder engagement.

  • Manage end-to-end processing of DSARs, including access, deletion, correction, portability, opt-out, restriction, and consent withdrawal requests
  • Assess request validity, identity verification requirements, and applicable legal exemptions
  • Coordinate with Legal, IT, HR, Business Teams etc. to gather and review responsive data
  • Ensure compliance with regulatory timelines under GDPR, UK GDPR, CPRA/CCPA, DPDPA, and other applicable laws
  • Draft and issue DSAR responses and maintain complete case documentation after review
  • Handle escalations, complex cases, and requests submitted by authorized agents, privacy brokers, or legal representatives
  • Track DSAR volumes, SLAs, aging, and operational metrics; provide periodic management reporting
  • Support audits, regulatory inquiries, and compliance reviews related to data subject rights
  • Identify opportunities for automation and process improvements to enhance DSAR efficiency and quality
  • Develop and maintain DSAR procedures, playbooks, and knowledge repositories

Bachelor�s degree in Cybersecurity, Information Technology, Computer Science, or a related field. Advanced degree or relevant certifications (e.g., CISSP, CISM, CEH) preferred. 6 - 9 years of experience in Data Privacy or cybersecurity operations

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