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Hybrid: Customer Readiness & Integration Specialist

NSW Public Service CommissionSydney, Sydney🇦🇺AustraliaPosted 14 Sept 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to shape customer-focused outcomes within a reputable public service, fostering significant professional growth and development in integration and readiness frameworks. You'll thrive here if you're a proactive, mid-senior specialist eager to contribute to impactful projects and collaborate within a supportive environment. Apply now to advance your career and make a real difference!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia

Job Description

Transport for NSW is seeking a fixed-term, full-time specialist to support the delivery of Customer Touchpoints, Assets, and Systems (CTAS) across multiple projects. You will apply Integration & Customer Readiness (I&CR) frameworks to enable Day 1 readiness and deliver customer-focused outcomes while maintaining delivery discipline.

You will coordinate planning, governance materials, and readiness artifacts, track risks and dependencies, and support budget inputs to ensure outcomes are embedded

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