End User Computing Engineer

6-month fixed term opportunity with the potential to become permanent.

About the role

Join Imaging Associates and provide hands on IT support across our clinics and support office. This role is ideal for someone who enjoys solving problems, supporting end users, and helping teams deliver excellent patient care through reliable technology.

• Provide Level 1 IT support for hardware, software, peripherals and connectivity issues across multiple sites.
• Respond to service desk incidents and requests, ensuring a high level of customer service and timely resolution.
• Build, image, configure and deploy desktops, laptops, mobile devices and related equipment.
• Support clinic and office technology, including printers, meeting room equipment and end user devices.
• Assist with site setups, office moves, upgrades and device lifecycle activities.
• Maintain accurate asset records, support documentation and knowledge articles.
• Support Microsoft 365, Active Directory/Entra ID and other core business systems.
• Participate in an on call roster and contribute to continuous improvement across IT services.

About you

• Experience supporting Windows desktop environments, Microsoft 365 and end user devices.
• Strong troubleshooting skills across hardware, software, networking and peripheral issues.
• Exposure to device imaging, deployment and lifecycle management.
• Excellent communication skills with a strong customer service mindset.
• The ability to prioritise competing demands and work effectively in a fast paced environment.
• A proactive, team oriented approach and willingness to support a multi site healthcare business.
• Experience in healthcare or supporting clinical applications will be highly regarded.

Location: Box Hill, VIC / Australia