Sprinklr Platform Administrator

Sprinklr Platform Administrator - Hanover, MD - Contract - $49-59 per HR

This role involves administering and configuring a social media management platform to support business operations. Based in Hanover, MD, this contract position requires collaboration with stakeholders to implement scalable solutions, monitor performance, and ensure optimal system availability. The position involves working with a leading social media management technology.

Key Responsibilities

• Administer and configure user access, roles, and permissions.
• Collaborate with stakeholders to gather requirements and implement solutions.
• Monitor performance, troubleshoot issues, and manage incidents.
• Develop and maintain reports and analytics to track KPIs.
• Establish governance, maintain documentation, and conduct user training.

Qualifications

• Experience in administering social media management platforms.
• Strong troubleshooting and incident management skills.
• Ability to develop and maintain analytics and reports.
• Experience in conducting user training and maintaining documentation.
• Knowledge of compliance with security and privacy standards.

Core Technologies

Social Media Management Platform | Analytics Tools | Reporting Software

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here (

Benefits

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Onboarding Expectations

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EEO Statement

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