Why This Role Stands Out
This hybrid role at Infosys offers a fantastic opportunity to grow your IT support expertise within enterprise mobility, leveraging your ITIL knowledge to make a real impact. You'll thrive here if you have a strong background in UEM/EMM platforms and enjoy collaborating with stakeholders in a dynamic, globally recognized company. Apply now to join a team that values your skills and offers competitive compensation!
Quick Overview
Job Description
Infosys Melbourne is seeking a Customer Service Desk Specialist to deliver enterprise mobility support. You'll manage incidents and service requests for UEM/EMM platforms, including device enrolment and policy checks. A strong ITIL background and 5+ years of related experience are required.
You'll work in a hybrid Auckland-like setup in Melbourne/Sydney with a competitive salary and clear SLAs. The role expects collaboration with stakeholders, documentation, and 24x7 readiness where needed.
Similar jobs
- PJ
Senior Helpdesk & IT Infrastructure Analyst
NewProuds Jewellers Pty. Ltd.
New South Wales🇦🇺HybridYesterdayTechnology - PJ
Group Senior Helpdesk Analyst
NewProuds Jewellers Pty. Ltd.
New South Wales🇦🇺HybridYesterdayTechnical SupportTechnology - UP
Technical Coordinator - Passenger Train Help Desk
UGL Pty Limited
Sydney🇦🇺Hybrid5 days agoStakeholder ManagementTechnology - RJ
Senior Level 3 Helpdesk Engineer - Remote & Onsite
Rashi Joshi
Adelaide🇦🇺Remote6 days agoTechnology - RJ
Level 3 Helpdesk Engineer
Rashi Joshi
Adelaide🇦🇺On-site6 days agoAWSActive DirectoryAzure+1Technology - AG
Help Desk Technician
ALSTOM Gruppe
Melbourne, Victoria🇦🇺Hybrid1 week agoAgileMicrosoft OfficeTechnology