Why This Role Stands Out
This hybrid role at Infosys offers a fantastic opportunity to grow your IT support expertise within enterprise mobility, leveraging your ITIL knowledge to make a real impact. You'll thrive here if you have a strong background in UEM/EMM platforms and enjoy collaborating with stakeholders in a dynamic, globally recognized company. Apply now to join a team that values your skills and offers competitive compensation!
Quick Overview
Job Description
Infosys Melbourne is seeking a Customer Service Desk Specialist to deliver enterprise mobility support. You'll manage incidents and service requests for UEM/EMM platforms, including device enrolment and policy checks. A strong ITIL background and 5+ years of related experience are required.
You'll work in a hybrid Auckland-like setup in Melbourne/Sydney with a competitive salary and clear SLAs. The role expects collaboration with stakeholders, documentation, and 24x7 readiness where needed.
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