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Enterprise Mobility Service Desk Specialist

Infosys LimitedMelbourne, Victoria🇦🇺AustraliaPosted 19 Aug 2026

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Infosys Melbourne is seeking a Customer Service Desk Specialist to deliver enterprise mobility support. You'll manage incidents and service requests for UEM/EMM platforms, including device enrolment and policy checks. A strong ITIL background and 5+ years of related experience are required.

You'll work in a hybrid Auckland-like setup in Melbourne/Sydney with a competitive salary and clear SLAs. The role expects collaboration with stakeholders, documentation, and 24x7 readiness where needed.

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