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Genesys Call Flow Design Lead - REMOTE WORK

System OneUnited States🇺🇸United StatesPosted 3 Sept 2026

Why This Role Stands Out

Leverage your expertise in Genesys Cloud Architect to design innovative call flows and integrations in this remote role, offering significant opportunities for technical skill development and career advancement. If you're a mid-senior professional passionate about optimizing customer interactions and thrive in a flexible work environment, this exciting position is perfect for you. Apply today to join a dynamic team and make a real impact!

Quick Overview

Seniority
Mid Senior
Work mode
Remote
Location
United States
Posted
6 days ago

Job Description

For immediate consideration, please connect with me on LinkedIn at  and then email your resume, current location, availability, and compensation expectations directly to  - make sure to include the exact job title and job location in your email message.

 

Genesys Call Flow Design Lead : responsible for design, development and deployment of Genesys IVR flows, contact routing and interactions using Genesys Cloud Architect tool. The flows would include inbound and outbound calls, email and SMS. This would include configuration of data actions and custom integrations with internal systems and third party applications using Genesys Cloud APIs (RESTful) and webhooks.


For immediate consideration, please connect with me on LinkedIn at  and then email your resume, current location, availability, and compensation expectations directly to  - make sure to include the exact job title and job location in your email message.


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#LI-DP1

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Ref: #404-IT Pittsburgh

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