Quick overview
Job description
Title- Software Engineer (.NET/C#/IVR)
Location- West Los Angeles, CA (Hybrid - 3days/week Onsite)
Position Overview
Client is seeking a Software Engineer to join the Customer Experience Solutions (CES) team. This role will design, develop, test, deploy, and support solutions across CRM, IVR, and Customer Notifications.
The ideal candidate is a hands-on engineer with strong experience in .NET/C#, JavaScript/TypeScript, CRM and IVR technologies, REST APIs, and enterprise integrations. In addition to feature development and production support, the engineer will contribute to automated testing and regression using Playwright, Postman/Newman, ReadyAPI/SoapUI, and Azure DevOps (ADO) and leverage approved AI-assisted development tools to improve engineering productivity and quality.
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