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Patient Service Representative

AscensionMilwaukee🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationMilwaukee, United States
BLSMedical Terminology

Job description

  • Location: Milwaukee, WI
  • Facility: St. Francis Hospital
  • Specialty: Multi-specialty
  • Schedule: Full-time | Day Shift
  • Greet patients and visitors, respond to questions/concerns and direct them to appropriate locations.
  • Provide on-going communication with clinical staff regarding patient status.
  • Collect and enter all necessary demographic, clinical, billing and insurance information from patients or responsible parties and determine and accept required payments, including co-pays and deductibles.
  • Explain processes and forms to patients prior to securing signatures and ensure that all documents are properly signed and witnessed as required.

Licensure/Certification/Registration:

  • Certified BLS Provider credentialed from the American Heart Association (AHA) preferred.

Education:

  • High School diploma or equivalent required.
  • Previous education in medical terminology strongly preferred.

Work Experience:

  • Experience in the job related field preferred.

Additional Preferences: 

  • 36 hours a week | Between M-F | 4 days a week | Flex hours between 6:30 AM - 4:30 PM| No weekends or holidays
  • Hospital or healthcare experience preferred but not required
  • Excellent customer service skills