Why this role stands out
This hybrid role offers a fantastic opportunity to drive a strategic Customer 360 initiative, honing your skills in data product management and bridging the gap between business needs and technical solutions within a reputable financial services organization. You'll thrive here if you have a strong background in data platforms like Databricks and Reltio, and a passion for shaping critical data products. Apply today to make a significant impact!
Quick overview
Job description
Job Description
Our client is seeking an experienced Data Product Manager to support a strategic Customer 360 initiative within a large insurance and financial services organization, Guardian Life. This role will help bridge the gap between the business definition of the customer and the technical implementation of a Customer360 data product
Requirements
- Must understand ‘householding’ of customer profiles – bringing individuals into a household view; a centralized ‘brain’. (See Avantos.ai below)
- Databricks and Reltio experience are a must-have
- Avantos.ai experience is a nice to have
- Experience with life insurance products
- Experience with “lumping data together” for this sort of project
- Candidates from Financial Services or Banking may be a good fit
- Strong communication skills are critical
Key Responsibilities
- Lead requirements gathering and definition for the Customer360 data product.
- Translate business concepts, data relationships, and customer definitions into clear technical requirements.
- Partner with business and technology stakeholders to establish a consistent customer model across multiple business units and systems.
- Help define complex concepts such as customer householding and customer relationships.
- Support the mapping and integration of customer data across disparate source systems.
- Work with technical teams developing data feeds, APIs, event-based integrations, and the underlying analytics/data platform.
- Connect conceptual data models and business requirements with the overall technology implementation.
Desired Experience
- Strong experience as a Data Product Manager, Data Product Owner, or similar data-focused consulting leader.
- Experience with Customer 360, Master Data Management (MDM), or complex customer data initiatives.
- Strong ability to translate business requirements into technical/data requirements.
- Experience working across multiple enterprise data sources and customer systems.
- Familiarity with Reltio, Databricks, APIs, data feeds, or event-driven architectures.
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