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Process Excellence Manager, Credit & AR Reporting

Aziro Technologies LLCLehi, UT🇺🇸United States

Why this role stands out

Step into a high-impact role at the forefront of the data storage revolution, where you will lead global process transformation and drive meaningful automation within a forward-thinking, collaborative team. This position is perfect for a process-driven professional who thrives on optimizing complex operations and is ready to accelerate their career in a dynamic, hybrid-work environment. Apply now to leave your mark on industry-shaping technology and unlock your full potential at Aziro Technologies.

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationLehi, UT, United States
ERPNetSuiteInternal ControlsSAPProject Management

Job description

Job Title : Process Excellence Manager, Credit & AR Reporting
Location : Lehi, UT (Onsite)
What You’ll Do
Leadership & Process Excellence
  • Build & transform scalable, efficient OM processes designed for the future and that improve customer and stakeholder experiences
  • Indirectly influence, coach and energize AR&C team members and other key stakeholders through transformative change and process improvement methodologies
  • Improve overall process maturity & operations across the AR&C team by defining and baselining process health metrics (cost / quality / time), monitoring over time
Business Process Management
  • Collaborate with AR&C business owners to understand and document existing end to end policy, process and system flows.
  • Maintain and evolve the Credit & AR Reporting service catalog and related process documents, highlighting cross functional roles and responsibilities, interdependencies, hand offs, control points, system integrations and accounting entries.
  • Ensure processes are operating effectively through creation of best in class health metrics and monitoring systems
  • Ensure compliance with internal controls and SOX requirements
  • Translate system implementation & process redesign efforts into process documentation changes to keep business continuity
  • Continuously refine policies and workflows for scalability
Process Optimization & Automation
  • Utilize process improvement methodologies, including documenting current and future state processes, stakeholder identification and analysis, and communication plans, to implement improvements such as (but not limited to);
    • Implementation of automation and AI tools for Credit Management & AR Reports (e.g., High Radius & Finance Control Tower).
    • Creation & roll out of evolved Sales Order Credit Hold strategy
    • Facilitate real-time dashboards or AI tools to better automate month & quarter end AR reporting tasks
  • Analyze transactional data and efforts to establish baseline measurements to support business cases and influence change
  • Collaborate with cross-functional teams to lead the development, execution and ongoing improvement of key processes while ensuring the needs of all stakeholders are met timely and effectively.
  • Drive simplification (elimination of non value add activities), process improvement and automation.
Project Initiatives
  • Act as a project manager, overseeing AR&C projects from charter to execution, engaging stakeholders and driving completion of deliverables.
  • Partner w/ Order to Cash Process Manager in ERP implementation efforts and other ongoing or new system implementation projects
  • Coordinate UAT initiatives across Order to Cash department, ensuring resources are identified, test plans are created, and timelines are being met
  • Liaise with key stakeholder teams like Sales Operations, Deal Desk, Subscription Ops, Finance, Legal, Tax, Audit, etc. to lead AR&C process understanding & redesign discussions that support new company growth initiatives and new go-to-market models.
  • Scale up process for accurate and efficient Marketplace sales (e.g. AWS, Microsoft)
  • Provide executive-level reporting on project status, process maturity and transformational progress to key Finance stakeholders
What You Bring
  • Bachelor’s degree in Accounting, Finance, Business, or related field
  • 5+ years of AR, Credit, & Cash Application experience; prior operational leadership experience preferred.
  • Proven expertise implementing automation or AI tools to support business needs.
  • Lean Six Sigma or equivalent process improvement experience required, a minimum of Green Belt certification is preferred.
  • Demonstrated ability to lead through influence and drive large-scale transformation.
  • Strong experience in BPM, process design & mapping, and project management.
  • Experience leveraging AI or RPA in financial processes preferred.
  • ERP experience (NetSuite, SAP, or equivalent) and strong analytical skills.
  • Excellent written, verbal, and presentation skills with the ability to articulate issues to in order to call to action

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