Quick overview
Job description
The IT Engineer is responsible for the design, implementation, administration, and optimization of Apex’s technology infrastructure. This role encompasses systems engineering, network management, cloud operations, cybersecurity practices, and cross-functional project delivery. Unlike help desk or support roles, this position will focus on architecture, engineering solutions, and infrastructure lifecycle management.
Key Responsibilities
- Provide hands-on engineering, administration, and troubleshooting of systems, servers, networks, endpoints, and cloud infrastructure.
- Build, configure, maintain, and troubleshoot physical and virtual servers from initial deployment through ongoing management.
- Administer and troubleshoot Windows, macOS, iOS, Android, and Linux environments, including various Linux distributions.
- Design, configure, maintain, and troubleshoot LAN, WAN, VLANs, Wi-Fi, VPNs, routing, switching, firewalls, and network policies.
- Administer and support Microsoft 365, SharePoint, Entra ID, Intune, Jira/Confluence, and Slack environments.
- Design, deploy, and manage cloud infrastructure.
- Evaluate solutions, recommend the best approach, and implement fixes while minimizing operational impact.
- Develop and maintain automation and administrative scripts using PowerShell, Bash, and Python.
- Lead or participate in IT infrastructure projects and ensure assigned projects are completed promptly, accurately, and within established requirements.
- Provide Tier 3 technical support and assist other IT teams with complex infrastructure issues. Document configurations, troubleshooting procedures, solutions, and project changes.
Required Skills & Qualifications
- Strong hands-on technical engineering and troubleshooting experience.
- In-depth knowledge of Windows, macOS, iOS, Android, and various Linux operating systems.
- In-depth knowledge of server deployment, configuration, administration, and troubleshooting, including the ability to build servers from the ground up.
- In-depth networking knowledge, including LAN, WAN, VLANs, Wi-Fi, VPN, routing, switching, firewalls, and network policies.
- Strong troubleshooting skills with the ability to dig into complex issues, identify root causes, and develop multiple solutions.
- Experienced with Microsoft 365, SharePoint, Entra ID, Intune, Jira/Confluence, and Slack.
- Experienced with Microsoft Azure and AWS, including AWS GovCloud environments.
- Proficiency with PowerShell, Bash, and Python scripting.
- Ability to manage multiple technical projects and complete assignments promptly.
- Strong analytical, problem-solving, documentation, and communication skills. Education Requirement
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical field is required. Experience Requirement
- 5–7 years of progressive hands-on experience in IT engineering, systems administration, network engineering, or a related technical discipline. Additional Requirements
- Must be a US Citizen
- Must hold an active TS/SCI Security Clearance
- Must be willing to work full-time on-site in the Playa Vista of Los Angeles
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