Senior Creative Operations and Production Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Creative Operations and Production Manager based in the United States.

The Senior Creative Operations and Production Manager will lead the systems, workflows, and production processes that enable a high-performing in-house creative team to deliver impactful work at scale. This role oversees the entire creative lifecycle, from project intake and briefing to production, review, and final delivery. Working closely with creative leadership and marketing stakeholders, the manager will coordinate priorities across Brand, Performance, Content, and Product Marketing. The position combines strategic operational planning with hands-on project management to ensure creative output is delivered efficiently, consistently, and to a high standard. A key focus will be optimizing project management systems, improving team capacity planning, and leveraging AI and automation to reduce manual work. This is an opportunity to shape creative operations in a fast-paced SaaS and technology environment where collaboration, innovation, and continuous improvement are essential.

Accountabilities

• Own end-to-end creative production across campaigns, video, web, and brand initiatives, ensuring high-quality output and timely delivery.

• Lead creative intake and briefing processes, establishing clear project requirements, timelines, deliverables, and expectations.

• Manage project priorities, team capacity, and resources across multiple marketing functions.

• Partner with senior stakeholders to align priorities, manage trade-offs, and proactively resolve production challenges.

• Oversee creative review cycles and quality assurance, consolidating feedback and maintaining consistent standards.

• Own and continuously optimize Asana workflows, templates, reporting, and project management processes.

• Implement AI-powered tools and automation to streamline workflows, reduce manual tasks, and improve operational efficiency.

• Coordinate external freelancers and agency partners when additional production support is required.

• Strengthen cross-functional collaboration and ensure creative projects progress smoothly from initial brief through final delivery.

• Identify operational bottlenecks and introduce scalable processes that improve team productivity and creative output.

Requirements:

• At least 7 years of experience in creative operations, integrated production, or creative program management.

• At least 5 years of experience working in SaaS, technology, or AI environments.

• Proven ability to lead high-volume creative production across multiple marketing functions in a fast-paced organization.

• Advanced expertise in Asana, including workflow automation, templates, portfolios, project tracking, and capacity planning.

• Hands-on experience implementing AI and automation tools to improve creative production and operational efficiency.

• Strong creative judgment across design, video, and web, supported by exceptional attention to detail.

• Excellent project management, organizational, communication, and stakeholder management skills.

• Ability to influence senior leadership, align competing priorities, and communicate effectively across teams.

• Proactive, solutions-oriented mindset with a demonstrated track record of process improvement and operational excellence.

• Ability to balance strategic planning with hands-on execution in a dynamic environment.

Preferred Qualifications:

• Experience in performance marketing, ecommerce, or marketing technology (MarTech).

• Familiarity with Figma, Frame.io, or similar creative collaboration and production tools.

Benefits:

• Fully remote position within the United States.

• Opportunity to lead and shape creative operations within a growing SaaS, technology, and AI environment.

• Cross-functional collaboration with creative, brand, performance, content, and product marketing teams.

• Opportunities to introduce AI-driven workflows, automation, and scalable production practices.