Legal Operations

Title Legal Operations Lead

Location: Los Angeles, CA

Work Mode: Hybrid

Duration: 12 Month

Core Responsibilities

• Productize core legal work: Identify the high-volume, repeatable work across our global team and redesign it from a one-to-one into a one-to-many model, so routine requests become self-service and attorneys are freed to focus on strategic, high-value work.
• Legal tech stack implementation and evolution: Own the optimization and improvement of legal tools, from intake and contract lifecycle management (CLM) through matter management, e-billing, and legal AI tools, including the touch points and integrations with the broader Riot infrastructure.
• Process and workflow design: Refine intake processes, self-service resources, playbooks, and automation that scale routine work and free up the team for higher-value matters. Lead system and workflow upgrades, training, adoption, and communications, to ensure new tools and processes are delivering measurable value.
• Enterprise-wide representation: Partner with attorneys on our team on cross-functional, company-wide technology initiatives, ensuring legal requirements, risk considerations, and operational needs are reflected in decisions that touch the broader business.
• Metrics and reporting: Establish dashboards and reporting that give leadership clear visibility into workload, cycle times, outside counsel spend, and adoption, and use that data to prioritize the roadmap.
• Knowledge management and continuity: Document processes, decisions, and system configurations so the team can sustain and build on the work after the engagement ends.

About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others.

Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics.

Requirements

• [7+ years] in legal operations, legal technology, or a related operational role, with demonstrated success leading change and implementation projects.
• Hands-on experience selecting and deploying legal tools (CLM, matter management, e-billing, or comparable platforms) end to end. Experience with Ironclad, Coupa, Workato, Omnea is desirable.
• Comfort operating cross-functionally at an enterprise scale, representing a function's interests in initiatives that span IT, Security, Finance, Procurement, and business units.
• Fluency with data, including building reports, interpreting metrics, and using them to drive decisions.
• Familiarity with AI tools and a genuine curiosity about how emerging technology can improve legal work.
• A self-directed, outcomes-oriented working style suited to a fixed-term engagement.

Nice to Have

• Experience at a major law firm, gaming, entertainment, or consumer technology company.
• Certifications in project management, process improvement, or legal operations.
• Experience supporting a globally distributed legal team.